App / Casino
Your 87ok account wallet connects directly to Nagad, Upay, bKash and Rocket — the payment rails you already use every day in Bangladesh. Add funds, request a withdrawal or check your transaction history right from the account section, whether you are on a mid-range Android or a desktop browser.
Open the cashier section inside your 87ok account and you will see the local wallet options lined up at the top. Choose Nagad, Upay, bKash or Rocket — whichever you already have active on your phone. Enter the amount, follow the on-screen confirmation in your chosen wallet app, and the balance reflects in your account once the transaction clears on the payment network side. We do not charge a fee on our end for standard deposits, but check your wallet provider's own terms for any outgoing transfer charges. If the page does not load your preferred method, refresh once and try again; the cashier reads your account region settings to show the available rails.
Log in and tap the wallet or cashier icon in your account menu. The deposit tab opens by default.
Select Nagad, Upay, bKash or Rocket from the method row displayed on screen.
Type the amount you want to add and confirm it matches the figure you intend to send.
Your chosen wallet app will prompt for confirmation. Approve it there and the balance updates in your 87ok account.
When your balance is ready to move, head to the withdrawal tab in the cashier section. We route payouts through the same local rails used for deposits — Nagad, Upay, bKash and Rocket — so the money lands in the same wallet you funded from. Before you submit, make sure the wallet number you enter matches the one registered under your account; a mismatch will cause the request to fail the verification check and you will need to resubmit.
From your account cashier, switch to the withdrawal tab. Your available balance displays at the top.
Choose the local wallet — Nagad, Upay, bKash or Rocket — where you want the funds sent.
Input the withdrawal amount and confirm the destination wallet number matches your registered details.
Submit the request and monitor its status in your account transaction history until it shows as completed.
Your account area will display any outstanding verification steps directly — we do not ask for documents outside of what is shown there. If a verification prompt appears after you log in, follow only the fields and instructions that are visible in that screen. The fields shown depend on your account status and the payment method you are using, so the steps may differ from what another account holder sees. Do not send identity documents through chat or email unless the in-account screen specifically directs you to a support-linked upload tool.
Log in and look for any notification or banner indicating a pending verification step. Follow only what is shown there.
Fill in the fields displayed in your account verification screen. Do not add information not asked for on that page.
After submitting, the account section will update to reflect the new verification status. No manual follow-up is needed unless the screen instructs otherwise.
If the verification prompt persists after completion, reach out through the Help section support route — chat or email — listed inside your account.
We support the local wallet and bank options that work for Bangladesh. Each method is available in the cashier section of your account and can be used for both deposits and withdrawals, subject to the limits and availability shown in your account at the time of the transaction.
Send and receive funds through your Nagad mobile wallet. Select it from the cashier row and follow the in-app confirmation.
Upay transfers connect directly to your registered account. Enter your Upay number in the cashier field to proceed.
bKash is available in the deposit and withdrawal tabs. Use the number tied to your 87ok account for all bKash transactions.
Rocket payments work through the standard cashier flow. Your Rocket wallet number must match the one on your account record.
Bank transfer is listed as an option for accounts where it is enabled. Check the cashier section to see if it is available for your account.
Every deposit and withdrawal processed through your account generates a reference entry in both your 87ok transaction history and your local wallet's own record. When the two sides show different statuses, the reference number is the fastest way to reconcile them. Open the transaction history tab in your account and compare the reference shown there against the transaction ID in your Nagad, Upay, bKash or Rocket app. Keep a screenshot of both sides for any transaction you intend to dispute — our support team will ask for the reference numbers from both records when investigating a discrepancy.
Every transaction generates a unique reference ID on both the 87ok account side and the wallet provider side. Note both when a transaction does not resolve as expected.
Your account history uses status labels such as Pending, Processing and Completed. A wallet-side Successful label alongside an account-side Pending label means the network transfer reached us but internal processing is still running.
The transaction history tab in your account lists every deposit and withdrawal with its date, method, amount and current status. Filter by date range to find a specific entry quickly.
Screenshot the confirmation screen from your wallet app and the matching entry in your 87ok account history. Reference numbers, amounts and timestamps from both sides are the evidence needed for any support query.
We take a layered approach to account security across every transaction routed through your 87ok wallet. Domain verification, wallet ownership checks and a clear support path are the main lines of defence we ask you to stay aware of. Always confirm you are on the correct 87ok domain before entering any account credentials — bookmark the address directly rather than clicking links in messages. If anything looks wrong with a transaction or your account access, the published support route inside your account Help section is the fastest path to a resolution.
Always access your account from the bookmarked 87ok address. Phishing pages mimic the login screen closely; confirming the domain in your browser bar before entering credentials is the single most effective check you can run.
Account-level identity steps are shown only inside your logged-in account dashboard. We will not ask you to verify through an external link, a chat message or a social media account.
Payouts go only to the wallet number registered under your 87ok account. If you need to update that number, do it through the account settings screen — not through a support chat request.
The Help section inside your account lists the current email and chat support routes. Use only those channels for transaction queries; any contact claiming to be 87ok support outside those routes should be treated with caution.
If your question is not covered here, the Help section inside your account has the current support contact details.
Nagad, Upay, bKash and Rocket are all available in the cashier section. Bank transfer is listed for accounts where it has been enabled. Check the cashier tab to see which methods are active for your account.
Open the transaction history tab in your account. Each deposit shows a status label — Pending, Processing or Completed. Match the reference number there against your wallet app's own transaction record if the two sides differ.
Follow any verification steps shown in your account dashboard. The steps displayed there are the ones that apply to your account; we do not require documents beyond what that screen asks for.
Minimum and maximum amounts are shown in the cashier section at the time of your transaction. We do not publish fixed figures here because they can vary by payment method and account status.
Note the reference number from both your 87ok account history and your wallet app, then contact support through the Help section inside your account. Providing both reference numbers speeds up the investigation considerably.
Withdrawals go only to the wallet number on record for your account. To update it, use the account settings screen. Support staff cannot change wallet details through a chat session for security reasons.