App / Casino
These terms set out the rules that apply when you access your 87ok account, use our lobby, or move funds through your wallet. Access to 87ok services depends on your local law and eligible regions — read through before you proceed.
By opening or continuing to use your 87ok account, you enter into a binding agreement with us under these terms. This applies whether you reach the lobby through a mobile browser, a saved link, or a direct URL on any device. We do not waive any part of these terms by not enforcing them on a single occasion — the full agreement remains in effect. Transactions you process through Nagad or Upay are subject both to these terms and to the rules of those payment services. Where a conflict exists, the terms of the relevant payment rail apply to the movement of funds on that rail, while our account and game rules govern what happens inside your 87ok account. We may update these terms when our operating conditions change. When we do, the revised version is posted at this page address. Continuing to use your account after a revision means you accept the updated terms. If you disagree with any revision, the correct step is to stop using the account and contact support to close it. We keep a record of the version you accepted at registration, and you may request that record through the account support route.
Not every interaction on or around 87ok falls under the same set of rules. Understanding the boundary between what we govern and what a third party governs helps you know where to direct a question or a dispute.
Logging in, creating credentials, session activity and account-level settings are fully within the scope of these terms. We govern what actions are permitted from within a signed-in account, including wallet top-ups and game launches.
Fund movements initiated through Nagad or Upay are initiated inside your account under these terms, but the payment rail itself — including transfer limits, verification steps and processing — is operated by those services and subject to their own separate terms.
Game titles available in our lobby, promotional notices published on this site, and account messages sent by us are all governed by these terms. We are responsible for accuracy of content we publish; we do not control content originating from game studios directly.
Links leaving 87ok, external payment apps and any service not operated directly by us fall outside the scope of these terms. We do not accept liability for third-party content, outages or policy changes that affect services you connect to outside our platform.
These terms are not one-directional. You have specific actions available to you at any point while your account is active. Knowing where to look and what to ask means you stay in control of your account relationship with us. Your transaction history is visible inside your signed-in account under the wallet section. If a recorded entry looks incorrect, raise it with our support team using the contact route on the support page — include the date, amount and payment method involved so we can locate the record quickly. For Nagad or Upay transactions, having your payment app reference number available speeds the review. You can review the personal details held on your account at any time from the account settings screen. If any detail is wrong, submit a correction request through support with the correct information. We do not update account details without your request or our own verification process. If you decide to close your account, contact support directly — we do not automate account deletion, and the process requires identity confirmation.
Open the wallet section inside your signed-in account to see a full history of deposits and withdrawals, including which payment method was used for each entry.
Submit a correction request through the support contact route with the accurate information. Bring any supporting document that confirms the correct detail — our team will process it and confirm when the update is made.
If any clause in these terms is unclear, contact us before acting on your interpretation. We respond to policy questions through the published support routes and keep a record of the exchange.
Contact support directly to begin the account closure process. Identity confirmation is required before we action a closure, and any remaining wallet balance must be withdrawn first through Nagad or Upay.
If you have a question specifically about these terms, or need to exercise any of the rights described above, use the published contact routes below. We handle terms-related queries separately from general account help so they reach the right team.
Send your terms or account query to the email address listed on our contact page. Include your account reference and a clear description of the issue so we can locate the relevant record.
Use the chat widget available in your signed-in account to raise a terms question directly. The chat route is the quickest way to get a first response for straightforward policy queries.
The support section of your account lists the current contact routes, any published response process and instructions for submitting a formal complaint if your query is not resolved at first contact.
Knowing how we manage the obligations in these terms — and where to find proof of what we said — matters more than a general statement of intent. These are the four areas where we hold ourselves to a defined process.
Personal information collected at registration and during account activity is held only for the purposes described in our privacy policy. We do not share your account data with third parties outside the scope described there. Your privacy policy is linked from this page.
Your account credentials are your responsibility to keep private. We never ask for your password through chat or email. If you suspect unauthorised access, use the account security section to change your credentials and notify support immediately.
We keep account and transaction records for as long as required by the terms accepted at registration and by applicable obligations in the regions we serve. You can request a copy of records relating to your own account through the support route.
When we revise these terms, the updated version replaces the previous one at this URL. We do not send individual notices for every revision, so we recommend checking this page periodically if your account remains active.
These are the questions we receive most often about this agreement. Each answer points to the specific part of the process or the account area where you can verify the answer yourself.
Yes. Fund movements you initiate through your 87ok wallet using Nagad or Upay are governed by these terms for account-side rules. The payment rail's own terms govern the transfer itself. Both sets of rules apply simultaneously to a single transaction.
We post updated terms at this page address when changes occur. We do not send individual notices for every update. Continuing to use your account after a revision is posted counts as acceptance of the updated version.
Contact support with your account reference and request the version record. We retain the terms version accepted at registration as part of your account record and can share it with you on request.
We retain records for as long as required by the obligations described in the privacy policy and applicable regional rules. After closure, your account is deactivated but underlying records are held for the retention period we are required to observe.
Yes. Open the wallet section of your signed-in account, identify the entry, and contact support with the date, amount and payment method. For Nagad or Upay transactions, your payment app reference number helps us locate the record faster.
Your access to 87ok and the applicability of these terms depend on your local law and eligible regions. We do not make legal determinations on behalf of any individual. Review the access eligibility section of these terms and consult your own local rules.