App / Casino
87ok keeps your account data, transaction records and session activity under a clear set of rules — this page tells you exactly what we collect, why we keep it and what you can do about it. Access to our platform depends on your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — your name, contact information and the wallet identifiers connected to your account, such as your Nagad or Upay number. We also record session data: the pages you visit, the games you open and the device type you use, because this helps us keep the account experience consistent across mid-range Android devices and mobile browsers. Transaction records tied to your Nagad or Upay activity are kept for the period required by the applicable terms of our platform and any law that applies to your region. We do not sell your personal data to third parties for marketing. Cookies and similar tracking tools are used to keep your session active and remember your account preferences; you can adjust cookie settings through your browser, though doing so may affect how certain account pages load. Any data we hold about you is used only for operating your account, processing your wallet transactions and responding to support requests you raise directly with us. The full scope of data use is described in the sections below.
This policy covers data we process directly through the 87ok platform. It does not extend to third-party services you reach from our pages, and availability depends on your local law and eligible regions.
Data collected when you log in, verify your account or update your profile sits fully within this policy. We hold these records and you can request a review of them through our support channel.
Records of Nagad and Upay movements tied to your account are covered here. Payment processors operate under their own privacy terms; our policy applies to the transaction record we hold on our side.
Game session logs, the titles you open and the time you spend in the lobby are captured under this policy for account-operation purposes only — not shared with studios or used for profiling.
Links to external sites, payment provider portals or game studio pages fall outside this policy. We cannot control data practices on those pages; check each provider's own terms before sharing details there.
You have real, actionable choices over the data we hold. First, you can request a summary of the personal information on your account — contact our support team via the published email route and we will confirm what records exist. If any detail is wrong, such as an incorrect contact number or a mismatched wallet identifier, you can ask us to correct it; we will update the record once we have verified your identity through the account. Second, if you believe data is being held beyond a reasonable period for a closed or inactive account, you can raise that question with us directly. We do not automatically purge inactive accounts without notice, but you can ask us to review the retention period. Third, for any question about how a specific transaction record appears in your account history — for example a Nagad or Upay entry that looks unfamiliar — the support team is the right first step before any escalation.
Contact support with your registered account details and ask for a summary of the data we hold. We confirm the scope of records tied to your account before sharing anything.
Submit a correction request through the support email. We verify your identity against the account, then update the record. Wallet identifiers like Nagad or Upay numbers are updated the same way.
If your account is closed or inactive and you want to know how long we keep your data, raise it with support. We explain what we hold and why within the scope of applicable local law.
Any data question that is not resolved by reading this policy should go to our support team. Use the published contact route; do not share sensitive account details through unverified channels.
For any privacy-related question, the routes below are the ones we actually monitor. Do not use social accounts or third-party forums to send personal data; use only the published channels listed here.
Send your privacy or data question to our published support email address, which is visible in the account help section once you are logged in. Include your registered contact detail so we can locate your account record.
The live chat widget on the site connects you to our support team for account and policy questions. Use this route for faster acknowledgement of your request during active support periods shown in the chat window.
Log into your account and open the help section to find published policy documents, contact links and the form for submitting a data or correction request directly through your authenticated session.
These are the four areas we consistently apply across all accounts on the platform.
We keep account records for as long as your account is active and for a period after closure as required by the terms you agreed to. If you want to know the specific retention window for your account, contact support with your registered details.
Cookies keep your login session active and remember account preferences such as game lobby filters. You can clear or block cookies through your Android browser settings; this may require you to log in again on your next visit.
Your account is protected by the login credentials you set. We do not ask for your password or wallet PIN through chat or email. If you receive a message asking for those details, do not respond — report it through the published support email.
To update, correct or query any data record — including wallet identifiers tied to Nagad or Upay — submit a request through the account help section or support email. We confirm receipt and act within the scope of this policy.
These are the questions we get most often from account holders in Bangladesh about how their data is handled on this platform.
We collect the registration details you provide — name, contact number and wallet identifier such as your Nagad or Upay number. We also record session data like device type and pages visited so the account works consistently on your device.
Yes. Transaction records tied to your Nagad or Upay account are kept within our platform records and used only for your account operations and support requests. We do not share wallet transaction history with third parties for marketing purposes.
You can. Contact our support team through the published email or live chat, provide your registered account details and ask for a data summary. We confirm what records we hold and share them within the scope of this policy.
Submit a correction request through the account help section or the support email. We verify your identity against your account record first, then update the detail. This applies to contact numbers, wallet identifiers and any other registered information.
Studios such as JDB and Habanero supply game content to our lobby. They are not given your personal account data or wallet details. Session data used for game delivery is kept within the operating scope of providing the game — not for profiling.
Yes. Access to the 87ok platform and the applicability of these terms depends on your local law and eligible regions. If you are unsure whether access is permitted in your location, check the applicable rules for your region before proceeding.